You will find our customer support service at the päd-aktiv office at Kurfürsten-Anlage 17/1, 69115 Heidelberg, in the city’s western district.
Our customer support service is your central point of contact for all questions and requests concerning ‘kindergarten enrolment and primary school childcare’ and ‘holiday club enrolment’. We are available for parents via phone or as part of personal consultations to discuss (re)enrolment, pricing structures and can assist with questions on filling out enrolment forms.
You can reach our customer support during office hours by calling 06221-14 12-0
Monday to Friday from 10 am to 12 pm and
Tuesdays and Thursdays from 2 pm to 4 pm.
